Child Safety Policy

Last Updated: January 2025

Lundi is committed to maintaining a safe environment and has zero tolerance for child sexual abuse and exploitation (CSAE) content. This policy outlines our standards and procedures for protecting children and preventing abuse.

1. Age Requirements

Lundi is designed for adults only:

  • Users must be 18 years or older to create an account
  • Age verification is required during account registration
  • Users who misrepresent their age will have their accounts permanently suspended
  • The app is not marketed to or designed for minors

2. Prohibited Content

The following content is strictly prohibited on Lundi:

  • Any content depicting, promoting, or soliciting child sexual abuse or exploitation
  • Sexually explicit imagery involving minors
  • Content that sexualizes minors in any way
  • Grooming behavior or attempts to establish inappropriate contact with minors
  • Trading, selling, or distributing CSAE material
  • Links or references to CSAE content hosted elsewhere

Violations result in immediate account termination and reporting to law enforcement.

3. Detection and Prevention

We employ multiple measures to prevent CSAE content:

  • Automated Detection: Content scanning systems identify potential violations
  • Location Verification: Check-in system requires physical presence, reducing anonymity
  • User Verification: Account registration requires verified email and phone number
  • Content Moderation: Human review team monitors flagged content
  • Community Reporting: Easy-to-access reporting tools on all content

4. Reporting Mechanisms

Users can report violations through multiple channels:

In-App Reporting

Report button available on all posts, comments, and user profiles

Email Reporting

safety@getlundi.com

Monitored 24/7 for urgent safety issues

Anonymous Reporting

Reports can be submitted anonymously without fear of retaliation

When reporting, please include:

  • Username or profile link of the violator
  • Description of the violation
  • Screenshots or evidence (if safe to collect)
  • Date and time of the incident

5. Response Procedures

When CSAE content is reported or detected:

  1. Immediate Action: Content is removed and account is suspended within minutes
  2. Investigation: Our safety team reviews all evidence
  3. Law Enforcement: Verified violations are reported to:
    • National Center for Missing & Exploited Children (NCMEC)
    • Local law enforcement agencies
    • FBI Cyber Crime Division when applicable
  4. Permanent Ban: Violators are permanently banned from the platform
  5. Data Preservation: Evidence is preserved for law enforcement investigations

6. User Safety Features

Tools available to all users:

  • Block Function: Block any user from contacting or viewing your content
  • Privacy Controls: Control who can see your posts and location
  • Report Button: One-tap reporting on all content
  • Content Filters: Filter out sensitive content
  • Direct Message Controls: Restrict who can message you

7. Cooperation with Authorities

Lundi fully cooperates with law enforcement:

  • We respond promptly to valid legal requests for information
  • We preserve evidence for ongoing investigations
  • We maintain relationships with child safety organizations
  • We participate in industry initiatives to combat CSAE
  • We comply with all applicable laws including COPPA, GDPR-K, and similar regulations

8. Staff Training

Our team is trained to handle CSAE issues:

  • Regular training on identifying CSAE content and grooming behavior
  • Mental health support for moderation staff
  • Clear escalation procedures for suspected violations
  • Ongoing education on evolving threats and techniques

9. Transparency

We are committed to transparency about our efforts:

  • Annual transparency reports on content moderation
  • Statistics on reports received and actions taken
  • Regular policy reviews and updates
  • Engagement with child safety advocates and organizations

10. Contact Information

For questions about this policy or to report concerns:

Emergency Resources

If you or someone you know is in immediate danger:

This policy is reviewed and updated regularly to reflect best practices and legal requirements. Material changes will be communicated to users through the app.

Your safety is our priority. When in doubt, report it.